Logistics redefines

New paths for trans­parent customer service

Produc­tion manage­ment forms the back­bone of the company. The connec­tion with logistics manage­ment is crucial, espe­cially for produc­tion processes and tech­no­lo­gies. These determine how mater­ials and inform­a­tion flow as well as the plan­ning of supply and supply chain manage­ment (SCM). At Follmann, SCM focuses on our produc­tion plan­ning. This includes demand-orient­ated produc­tion according to your customer require­ments. Our SCM team works closely with our customer service team to ensure smooth processing. We store everything we need to produce our range on our premises — raw mater­ials and inter­me­diate products. Our ware­houses are located in the imme­diate vicinity of our produc­tion areas. We have a huge high-bay ware­house on our premises for the so-called finished goods that customers can order and which we then deliver. However, we also manu­fac­ture goods indi­vidu­ally for customers: so-called Made-to-order items.

Follmann has its own
ware­houses on the company premises
and organ­ises all services
around the delivery.

Tailor-made logistics solu­tions:

From order to delivery

Follmann sets new stand­ards in customer service!
At Follmann, we go the extra mile to ensure that your logistics needs are perfectly met. We under­stand that logistics can make all the differ­ence to your busi­ness. That’s why we work closely with you to develop custom­ised logistics concepts. Do you need a special label for incoming goods or indi­vidual pallet­isa­tion? If we know these details at an early stage, we can integ­rate them into the plan­ning process and offer you real added value. Our aim is to minimise your stress and ensure that everything runs smoothly — from start to finish.

At Follmann, you always know the status of your order.
The order is always delivered in close coordin­a­tion between Customer Service and Produc­tion Plan­ning. We plan produc­tion according to the orders. We also offer other tradi­tional services:

  • We pack the goods for customers.
  • We pick consign­ments indi­vidu­ally if customers want different products.
  • We organise trans­port on the desired delivery date or at a desired time.

Our services at a glance

Would you like to be able to track the delivery of your goods in real time? We are happy to fulfil indi­vidual customer requests and try some­thing new. The following services are part of our offer. Please contact us if you have any special require­ments regarding the trans­port of your order. We differ­en­tiate ourselves not only through the quality of our products or the price. Addi­tional services also round off our range.

Smart Labels

On request, we use smart labels such as radio frequency iden­ti­fic­a­tion (RFID). They help to optimise logist­ical processes. They are easy to produce and read. The passive RFID transpon­ders can be integ­rated into conven­tional labels. They are superior to barcodes because they can be read without contact. Smart labels are avail­able for various frequency ranges (HF, UHF, usually 13.56 MHz). They are always useful when customers want addi­tional bene­fits at low cost.

Fill level tracking

When it comes to pack­aging containers, fill level tracking can poten­tially make a differ­ence for customers. Follmann has there­fore teamed up with a start-up that develops methods for fill level tracking. This means that companies do not always have to check how much material is left in the container them­selves. Instead, the system proact­ively sends inform­a­tion as soon as the fill level falls below a certain level, the temper­ature changes or a similar predefined event occurs.

Thermo trans­ports

For the trans­port of temper­ature-sens­itive mater­ials, we organise thermal trans­port with our cooper­a­tion part­ners. In doing so, we clarify whether it should be an entire thermal box or semi-trailer or whether thermal covers should be pulled over the products.

Fork­lift

We also clarify whether fork­lifts will be taken on the trans­port because some­thing may need to be unloaded. If so, our trans­port service providers will provide fork­lifts on the lorry.

Different pack­aging, depending on the product range

The pack­aging of the goods depends entirely on the produc­tion area. For example, we often deliver adhes­ives in bags — our classic hotmelts in big bags, for example.

We mainly deliver printing inks in inter­me­diate bulk containers (IBCs), which are 1,000-litre plastic containers. However, we also have 200-litre drums and other smaller containers that customers can choose from. At Follmann, we endeavour to avoid waste and pack­aging wherever possible in order to make produc­tion as sustain­able as possible.

For envir­on­mental and climate protec­tion reasons, we there­fore rely on

  • the largest possible pack­aging sizes,
  • big bags or even
  • tankers for deliv­eries of liquid goods.

New topics, innov­a­tions?
Just give them a try!

Where possible, we also deliver directly by tanker, in which case no pack­aging is neces­sary.

We focus on sustain­able pack­aging solu­tions and are always on the lookout for new innov­a­tions. Through simu­la­tions and dialogue with other start-ups and companies, we keep our finger on the pulse of the times and can stra­tegic­ally develop our loca­tion and respond today to the require­ments of tomorrow.